8+ Hours on-demand Video Lessons

Jump right into 8+ hours of on-tap video lessons. These videos dive deep into the subjects that affect your plumbing and heating business. You can listen in the van or have it with you on your next boiler install.

It's all there to binge-watch or take bite-size chunks in your own time; no need to book days off work or travel. 

Your own physical 60 page workbook

Get your hands on the new updated 60-page Built to Last workbook, a no-BS guide to doing what 99% of your competition d not do. This book is what others have repeatably called a game changer.

There are over 100 points for business development, 20 workshop tasks and some game-changing learning across the 10 topics. We know not every business is the same, so the Built To Last workbook will guide you to fix what needs fixing first.

Includes the B2L business development checklist

Before starting the development of your business, you need to understand where you think your business is today.

The B2L business development checklist will highlight your strengths and weaknesses, allowing you to focus your development where it is needed the most!

Learn - Plan - Do
The 20 Workshop Tasks

Step up to our 'Learn - Plan - Do' workshop tasks.
Twenty hands-on exercises that get you in the game, not just wondering why others are smashing it but your phone is dead.

The workshop tasks focus on all areas of the business, from time management and the perfect week to finding profits and knowing the perfect team. You'll be guaranteed to find something that quickly gives you more time back and the opportunity to improve your profits.

Building Your Business Foundations

We get busy, right? But why? Do we know what we need to do in order to get what we want? Or even what our starting point is? Or is busy the goal in itself? You may be thinking more leads, more sales, and a bigger team may give you the business you want, but if it's all built on dodgy foundations, you might find that it falls over.

The Built to Last Workshop helps get your business on solid ground with the Foundation's First module covering time, money & essential business data.

Building Effective Marketing & Sales

No fluff just tried and tested strategies to put your business on the map, attract, sell and keep more five-star customers. Your business's website should be your biggest asset and driver of new customers to your business, but too often, we see the trades websites fail to deliver. Who you want to attract to your business matters, and the marketing and sales plan behind the website is key to better sales success!

Building Your Systems & Team

We believe even the smallest of sole trader businesses have a team - you might not know it yet! From your accounts to admin, from your surveys to your socials. You can build an expert team around you that helps build a trusted brand!

Systemising the business should be the goal of every business owner. Save time, save money, and build a well-oiled machine that doesn't keep you awake at night!

Time is money

We all have the same amount of time in the week. Some people are busy but still struggle with finances. Some people are flush and have more time to do the things they like with the people they love. 

The number one factor affecting personal happiness is how we live our lives. The number one factor affecting your business development is how you use your time every day, month and year. This section of B2L focuses on improving the most valuable commodity, your time!

"DO YOU CONTROL TIME, OR DOES TIME CONTROL YOU? "

Money is Time

Too many tradespeople chase the dream of getting busy, taking on staff, and getting busier. You need to take a step back, think about your personal financial goals, and focus on building a business that can support this. 

5-Star Customers

Do you know your most profitable customer group?
And what is it that they "really" want?

Fitting bathrooms is a different business to heating installation, which is different to boiler repair, which is different to renewables. Focus on serving your best customers! Do not chase everyone, as you cannot possibly please all customers consistently without letting down some of the other customers.

Marketing & Sales Strategy

"Do you have a strategy for finding, attracting and communicating with your five-star customers online and offline? Do you have a simple plan to build your customer database?" 

Many business owners do not know the difference between Marketing and Advertising and will focus on getting more leads at any cost. Often this results in more quotes but a less efficient sales process. 

"MARKETING IS NOT ADVERTISING"

Social & Cornerstone Content

Social Media, Social Content or Content Marketing works for many Industries and Trades, so why not for our Industry?

Understanding the difference between Vanilla and Cornerstone Content will help you Dominate Social whilst using the same evergreen "Content" throughout multiple areas of your marketing and sales process, customer retention and other business systems.

Dominate Google & SEO

If your website doesn't rank on Google, your business is missing out on a vast amount of low-cost custom. Forcing you to pay more money for lower quality leads to third-party companies that have a lead-generating website.

A fully functioning website and presence on Google can generate more incoming leads than you can handle. Confirmed installation jobs can come in for peanuts, but you must dedicate the time to building your Google presence. Google will reward your business if you put the work in. It all starts with planning!  

Customer Service

Do you know how to outsmart the competition using 5 Star Customer Service?

Before we start building business automation to improve profits via increased sales and streamlined business operations, we need to start by mapping out the customer journey and looking for ways to improve every stage of our customer service.

Business Automation

Systems, systems, systems!
Business systems and automation are making everything task you do, from stocking the van, answering the phone, delivering your quotes, sending invoices and documenting test results, slicker, faster and more profitable. Businesses that use technology to streamline human efforts make more money in less time and allow the business owner to spend more time with the people they care about.

Do you want to work for your business, or will your business work for you?

Building your Team & Network

Choosing the right people to join your team is crucial for its success. Investing time in finding the right people for your team is essential to ensuring profitability and long-term success. These people may be on the books, sub-contract or part of your network that provides services to your business.

Nobody is going to build your business for you, but you will find it very difficult to do it without the help of others.

Business Planning &
Personal Development 

Be persistent. Be consistent.
Business & Personnel development is a constant process. Taking small steps forward every day, every year, the compound effect will start laying the foundations to build the business that fits your life and those around you the way you have planned it.

Rome wasn't built in a day.